# ReviewGrowth Privacy Policy

> How ReviewGrowth collects, uses, and protects data, for business owners and for the patrons who use their rating funnels. Last updated June 10, 2026.

_Canonical page: https://reviewgrowth.app/privacy · ReviewGrowth is a product of Quantlix. Web: https://reviewgrowth.app_

_Last updated June 10, 2026. This markdown mirrors the policy; the authoritative version is https://reviewgrowth.app/privacy._

## 1. Who we are

ReviewGrowth is a review and feedback platform operated by Quantlix. This policy covers two groups: **business users** who create accounts and run rating funnels, and **patrons** who rate a visit or leave feedback through a funnel.

## 2. What we collect from business users

- **Account data** — name, email, and a password stored only as a strong one-way hash (Argon2id). We never see or store your plain password.
- **Business data** — organisation name, locations, branding, and the Google review link you configure.
- **Billing data** — handled by our payment providers (such as Stripe). We receive subscription status and invoice metadata, never your full card number.
- **Usage logs** — standard technical logs (with personal identifiers redacted) used for security and reliability.

## 3. What we collect from patrons in a funnel

- **Rating and feedback** — the star rating chosen and, if written, the private feedback message. This goes to the business owner, not the public internet.
- **Contact details are strictly opt-in** — a patron's name, email, or phone is stored only if they provide it and tick the explicit consent box. Without that consent, contact details are never saved.
- **Funnel analytics** — anonymous events tied to a short-lived random session id. IP addresses are stored only as salted one-way hashes for abuse prevention.

## 4. How we use data

- To provide the Service: routing reviews, delivering feedback, and alerts.
- To bill subscriptions and prevent fraud or abuse.
- To show businesses aggregate analytics about their own funnels.
- To improve the Service using aggregated, de-identified usage data.

We do **not** sell personal data, and we do not use patron feedback for advertising.

## 5. Sharing and processors

We share data only with the providers needed to run ReviewGrowth (hosting, payment processing such as Stripe, and transactional email) under contracts that limit them to processing on our instructions. We may disclose data if required by law, or in a merger or acquisition with notice to you.

## 6. Retention and deletion

- Account and business data is kept while your account is active and deleted or anonymised within 90 days of account deletion, except where the law requires longer.
- Deleting a location permanently removes its feedback, ratings, and analytics.
- Patrons can ask the business they reviewed, or us directly, to delete their feedback and contact details.

## 7. Security

All traffic is encrypted in transit (TLS). Passwords are hashed with Argon2id; sessions use short-lived tokens with rotating, httpOnly refresh cookies; access to production data is restricted and audited. If we learn of a breach affecting your data, we will notify you without undue delay.

## 8. Your rights

Depending on where you live (e.g. GDPR or CCPA regions), you may have the right to access, correct, export, delete, or restrict processing of your personal data, and to object to certain processing. Email privacy@reviewgrowth.app to exercise any of these. You can also complain to your local data-protection authority.

## 9. Cookies

We use strictly necessary cookies only: an authentication cookie for logged-in dashboard sessions and a theme preference. The patron funnel sets no tracking cookies; it uses a random in-browser session id that identifies a visit, not a person.

## 10. Children

The Service is for businesses and is not directed at children under 16. We do not knowingly collect children's personal data.

## 11. Changes

We may update this policy as the Service evolves. For material changes we will notify business users by email or in-app before the change takes effect. See also the Terms of Service at https://reviewgrowth.app/terms.

## 12. Contact

Privacy questions or requests: privacy@reviewgrowth.app.

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_This is a machine-readable copy for AI assistants. Site index: https://reviewgrowth.app/llms.txt · Full text: https://reviewgrowth.app/llms-full.txt_